Refund Policy
Last updated: April 29, 2025
1. 30-Day Money-Back Guarantee
We stand behind the quality of our Obsidian Brain template with a 30-day money-back guarantee. If you're not completely satisfied with your purchase for any reason, we'll gladly issue a full refund within 30 days of your purchase date, no questions asked.
2. Refund Process
To request a refund, please contact our support team at support@obsidianbrain.com with the following information:
- Order number or proof of purchase
- Email address used for purchase
We aim to process all refund requests within 3-5 business days of receiving your request.
3. Payment Processing
Refunds will be processed to the original payment method used for the purchase. Depending on your payment provider, it may take 5-10 business days for the refund to appear in your account.
4. After the 30-Day Period
While our official refund period is 30 days, we understand that special circumstances can arise. If you're experiencing issues with our template after the 30-day period, please reach out to our support team, and we'll do our best to help you.
5. Contact Us
If you have any questions about our refund policy, please contact us at support@obsidianbrain.com. We're here to help!